At Northamptonshire Community Foundation, we are committed to providing the highest standards of donor care, ensuring that everyone who supports our work is treated with respect, openness and professionalism.

Whether you are making a one-off donation, establishing a charitable fund, leaving a gift in your Will, or exploring ways to support local communities, you can be confident that your generosity will be managed responsibly and in line with your wishes wherever possible.

Our Donor Care Policy sets out how we:

• Treat donors and supporters with fairness, respect and courtesy.

• Protect confidentiality and personal information.

• Manage donations responsibly and transparently.

• Provide clear information about funds, fees and grant-making.

• Keep donors informed about the impact of their giving.

• Respond promptly and fairly to questions, concerns or feedback.

We encourage all donors, fund holders, advisers and supporters to read our Donor Care Policy in full to understand the principles and commitments that guide our work.

Read our Donor Care Policy HERE. 

If you have any questions about making a gift, establishing a fund, or any aspect of our donor care commitments, please get in touch. Our team would be pleased to help.

Contact us
01604 230033
enquiries@ncf.uk.com
 

Header photo courtesy Carbon Theatre. Credit: Maksim Podorozkin